Effective Date: 01-03-2026
At Maitri Grih, we are committed to protecting your privacy and safeguarding your personal information.
This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our home care services or visit our website.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Full Name
- Phone Number
- Email Address
- Address
- Medical information necessary for care services
- Emergency contact details
Health Information
To provide appropriate care, we may collect limited medical details such as:
- Health conditions
- Medication details
- Doctor prescriptions
- Care requirements
Technical Information
- IP address
- Browser type
- Device information
- Website usage data
2. How We Use Your Information
We use your information to:
- Provide and manage home care services
- Assign appropriate caregivers and nurses
- Communicate regarding appointments and care updates
- Improve our services
- Maintain medical and service records
- Comply with legal obligations
3. Information Sharing
We do not sell or rent your personal information.
We may share information with:
- Assigned caregivers, nurses, and doctors
- Emergency medical professionals (if required)
- Legal authorities when required by law
All shared information is handled with strict confidentiality.
4. Data Security
We implement appropriate security measures including:
- Secure data storage systems
- Restricted access to sensitive information
- Staff confidentiality agreements
- Regular monitoring and security practices
However, no digital transmission is 100% secure.
5. Your Rights
You have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your data (subject to legal requirements)
- Withdraw consent for communication
To exercise your rights, contact us at:
📧 care@maitrigrih.com
📞 +91 98765 43210
